Getting help
Do you need help to decide your next step in learning, skills and work?
The right advice is so important.
What is nextstep?
nextstep is a free careers advice service for adults:
- aged 20 or more
- aged 18 or 19, who have been referred to nextstep by Jobcentre Plus
What can nextstep offer?
We offer a huge range of information and advice to help you improve your skills and your job prospects, whether you are in work or not.
Working with you face-to-face or in group activities we will:
- help you understand the job market
- give advice on ways to progress in your job and career
- give help and advice in searching and applying for jobs
- help you improve your interview skills
- give you advice to help you develop your CV
- help you match your skills and interests to a job or career
- provide advice about funding to support learning.
How do you access the nextstep service?
Advice over the telephone
If you prefer to speak to an adviser over the telephone, rather than face-to-face, you can also call the Careers Advice Service on 0800 100 900.
If you have a hearing impairment you can access the service on the following numbers:
Typetalk - 18001 0800 100 900
Minicom - 08000 568 865
Speakers of other languages can also get information and advice on learning and work by calling the Careers Advice Service on the following numbers:
-
Farsi 0800 093 1116
- French 0800 093 1115
- Gujarati 0800 093 1119
- Polish 0800 093 1114
- Punjabi 0800 093 1333
- Somali 0800 093 1555
- Sylheti 0800 093 1444
- Urdu 0800 093 1111
